Shipping & Returns
-
📦 Shipping Information
We currently ship to the UK only.
- Orders are processed within 1–2 business days.
- Shipping typically takes 2–4 working days after dispatch - same day shipping available.
- We use reliable tracked services (e.g., Royal Mail or DPD).
- You’ll receive a tracking number as soon as your item ships.
-
🔁 Returns Policy
We want you to be happy with your purchase.
- You can request a return within 14 days of delivery.
- Items must be unused and in original packaging.
- Once returned and inspected, we’ll issue a refund within 5 working days.
- We cannot accept returns on used products or opened accessories.
To start a return, get in touch on the contact page with your order number and reason.
-
🛠️ Warranty & Support
All our keyboards come with a 6-month warranty covering manufacturing defects.
- Faulty switches, PCB issues, or malfunctioning components.
- User error is NOT covered
- Contact us anytime via the support page — we aim to respond within 24 hours.
We're here to make sure your setup stays smooth and reliable.